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  • Strength of User Research Evidence

    April 14, 2013

    Usability findings derived from a broad base of diverse studies have higher credibility than those based on many users with a single stimulus.

    Providing Predictable Targets (at asktog.com)

    April 11, 2013

    Predictable Target should appear high on your list of mandatory rules, only to be violated when it can be proven that another consideration, in a particular circumstance, will result in even greater productivity.

    Converting Search into Navigation

    March 16, 2013

    Most users are unable to solve even halfway complicated problems with search. Better to redirect their efforts into more supportive user interfaces when possible.

    Intranet Social Features

    March 2, 2013

    Employee collaboration and open communication are now business drivers in many companies, but social enterprise features are often poorly integrated with the rest of the intranet.

    QA & UX

    February 17, 2013

    Quality assurance impacts the user experience: when things don’t work, users question their understanding and develop superstitions and inefficient workarounds.

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