September 14, 2013
For usability testing to be valuable, study findings must clearly identify issues and help the team move toward design solutions.
September 1, 2013
Dramatic differences in how much people use the web on different days can distort simplistic interpretations of site analytics.
August 31, 2013
For testing assignments where client teams are ready, willing and able to take immediate action, being flexible with tasks within and between participants can offer better bang for your buck.
August 31, 2013
The interaction cost is the sum of efforts — mental and physical — that the users must deploy in interacting with a site in order to reach their goals.
August 19, 2013
Supporting field staff and mission-critical apps are core reasons to take enterprise computing mobile, but users also value access to news and internal social networks.
August 5, 2013
Flat design and improperly rescaled design are the main threats to tablet usability, followed by poor gestures and workflow.
July 24, 2013
Can wearable devices be helpful? Absolutely. But they can also be horrid. It all depends upon whether we use them to focus and augment our activities or to distract. It is up to us, and up to those who create these new wearable wonders to decide which it is to be. Article available at Technology Review.
July 22, 2013
When you touch your own body, you feel exactly what you touch — better feedback than any external device. And you never forget to bring your body.
July 8, 2013
Users might overlook things that change too fast—and even when they do notice, changeable screen elements are harder to understand in a limited timeframe.
June 24, 2013
When web content helps users focus on sections of interest, users switch from scanning to actually reading the copy.
January 4, 2012
What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.
January 1, 2011
The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.
October 1, 1997
Users don't read Web pages, they scan. Highlighting and concise writing improved measured usability 47-58%. Marketese imposed a cognitive burden on users and was disliked.
April 17, 2006
Eyetracking visualizations show that users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe.
March 23, 2009
A mega menu (a big, 2-dimensional drop-down panel) groups navigation options to eliminate scrolling and use typography, icons, and tooltips to explain users' choices.
May 7, 2012
Reasonably big monitors have finally become the most common class of desktop computer screen, dethroning the 1024x768 resolution that was long the target for web design.
January 1, 1995
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
February 19, 2008
Application usability is enhanced when users know how to operate the UI and it guides them through the workflow. Violating common guidelines prevents both.
September 26, 2011
The user experience of mobile websites and apps has improved since our last research, but still has far to go. A dedicated mobile site is a must, and apps get even higher usability scores.
March 22, 2010
Web users spend 80% of their time looking at information above the page fold. Although users do scroll, they allocate only 20% of their attention below the fold.