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  • Thinking Aloud: The #1 Usability Tool

    January 16, 2012

    Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn't solve all problems.

    10 Best Intranets of 2012

    January 3, 2012

    Social networking and personalization rise to higher levels this year, while mobile intranets continue to cut their teeth. Also, smaller organizations get larger teams and better designs.

    Overloaded vs. Generic Commands

    December 19, 2011

    Overloading different outcomes on similar commands can be confusing. Using the same command for multiple actions enhances usability if the results are conceptually the same.

    Kindle Fire Usability Findings

    December 5, 2011

    Mobile web sites work best on the 7-inch tablet. Users had great trouble touching the correct items on full sites, where UI elements are too small on the Fire screen.

    Ecommerce Usability Improvements

    October 24, 2011

    Sites have improved, and we now know much more about e-tailing usability. Today, poor content is the main cause of user failure.

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