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  • Overloaded vs. Generic Commands

    December 19, 2011

    Overloading different outcomes on similar commands can be confusing. Using the same command for multiple actions enhances usability if the results are conceptually the same.

    Kindle Fire Usability Findings

    December 5, 2011

    Mobile web sites work best on the 7-inch tablet. Users had great trouble touching the correct items on full sites, where UI elements are too small on the Fire screen.

    Ecommerce Usability Improvements

    October 24, 2011

    Sites have improved, and we now know much more about e-tailing usability. Today, poor content is the main cause of user failure.

    Mobile Usability Update

    September 26, 2011

    The user experience of mobile websites and apps has improved since our last research, but still has far to go. A dedicated mobile site is a must, and apps get even higher usability scores.

    How Long Do Users Stay on Web Pages?

    September 12, 2011

    Users often leave Web pages in 10-20 seconds, but pages with a clear value proposition can hold people's attention for much longer because visit-durations follow a negative Weibull distribution.

    Transmedia Design for the 3 Screens (Make That 5)

    August 29, 2011

    Mobile use will rise, but desktop computers will remain important, forcing companies to design for multiple platforms, requiring continuity in visual design, features, user data, and tone of voice.

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