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  • Can Hated Design Elements Be Made to Work?

    March 14, 2011

    Once users reject a design technique due to repeated bad experiences it's almost impossible to use it for good because people will avoid it every time.

    Test-Taking Enhances Learning

    January 31, 2011

    People remember much more after reading if they retrieve information about the text from memory. Quizzes are one way websites can help users remember more.

    10 Best Intranets of 2011

    January 4, 2011

    Knowledge management progressed from cliché to reality, based on simpler and thus more-used features. Mobile intranets doubled.

    Top 10 Mistakes in Web Design

    January 1, 2011

    The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.

    College Students on the Web

    December 15, 2010

    Students are multitaskers who move through websites rapidly, often missing the item they come to find. They're enraptured by social media but reserve it for private conversations and thus visit company sites from search engines.

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