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  • Restoring Spring to iPhone/iPod Touch Springboard (at

    October 1, 2009

    The killer app for the iPhone/iPod Touch is the App Store. 85,000+ apps have been written and, via the App Store, 2 billion copies of those apps have been downloaded. Apple gets 30% of the revenue; the developers, 70%. Everyone has been making a lot of money.

    Fresh vs. Familiar: How Aggressively to Redesign

    September 21, 2009

    Users hate change, so it's usually best to stay with a familiar design and evolve it gradually. In the long run, however, incrementalism eventually destroys cohesiveness, calling for a new UI architecture.

    Discount Usability: 20 Years

    September 14, 2009

    Simple user testing with 5 participants, paper prototyping, and heuristic evaluation offer a cheap, fast, and early focus on usability, as well as many rounds of iterative design.

    Social Media Outsourcing Can Be Risky

    September 8, 2009

    Hosting a company's content and services on 3rd-party social networking sites involves both tactical risks (lower usability) and strategic risks (less user loyalty).

    Customization of UIs and Products

    August 17, 2009

    Websites that let users customize the UI have the same measured usability as regular sites. Sites for customizing products, however, score substantially worse due to complex workflow.

    Social Networking on Intranets

    August 3, 2009

    Community features are spreading from 'Web 2.0' to 'Enterprise 2.0.' Research across 14 companies found that many are making productive use of social intranet features.

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