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  • Children's Websites: Usability Issues in Designing for Kids

    September 13, 2010

    New research with users aged 3-12 shows that older kids have gained substantial Web proficiency since our last studies, while younger kids still face many problems. Designing for children requires distinct usability approaches, including targeting content narrowly for different ages of kids.

    Inclusive Design: Part 2 (at

    September 10, 2010

    In Part One, I argued that accessibility should not focus just on the needs of the profoundly disabled, that well-crafted solutions can be of service to all. This new approach is called, “inclusive design” and it starts with organization.

    Should You Copy a Famous Site's Design?

    August 23, 2010

    Although successful websites typically have high usability, average sites can hurt their business by copying design elements that don't work well in other contexts.

    Corporate Blogs: Front Page Structure

    August 9, 2010

    Showing summaries of many articles is more likely to draw in users than providing full articles, which can quickly exhaust reader interest.

    Interviewing Users

    July 26, 2010

    Despite many weaknesses, interviews are a valuable method for exploratory user research.

    iPad and Kindle Reading Speeds

    July 2, 2010

    A study of people reading long-form text on tablets finds higher reading speeds than in the past, but they're still slower than reading print.

    Rethinking Design Thinking (at

    June 25, 2010

    A powerful myth has arisen upon the land: That designers possess some mystical, creative thought process that places them above all others in their skills at creative, groundbreaking thought.

    Website Response Times

    June 21, 2010

    Slow page rendering today is typically caused by server delays or overly fancy page widgets, not by big images. Users still hate slow sites and don't hesitate telling us.

    Does SharePoint Destroy Intranet Design?

    June 7, 2010

    As intranet projects benefit from powerful implementation platforms, teams should focus on optimizing the user experience for specific organizational needs, as 4 winning examples show.

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