August 29, 2011
Mobile use will rise, but desktop computers will remain important, forcing companies to design for multiple platforms, requiring continuity in visual design, features, user data, and tone of voice.
August 15, 2011
In pilot studies, you can occasionally relax the need for real users and let members of your own team serve as test participants. It's good for them.
August 1, 2011
Mobile devices require a tight focus in content presentation, with the first screen limited to only the most essential information.
July 18, 2011
19 new case studies of enterprise portals find slow growth in new features; the focus is on robust integration and formalizing governance.
July 5, 2011
A confusing startup screen that offends existing subscribers dooms The Wall Street Journal's iPhone app to low ratings.
June 21, 2011
In a miniature information architecture, coverage of a single topic is chunked into units that are connected through simple navigation.
June 6, 2011
User testing on 3 continents confirmed that the main usability guidelines hold worldwide, but many other considerations exist to better support international users.
May 23, 2011
iPad apps are much improved, but new usability problems have emerged, such as swipe ambiguity and navigation overload.
May 9, 2011
Websites and mobile apps both frequently cram options into too-small parts of the screen, making items harder to understand.
April 26, 2011
Actions at one step of an application impact subsequent steps. When users don't understand this relationship, usability suffers.
January 4, 2012
What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.
January 1, 2011
The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.
October 1, 1997
Users don't read Web pages, they scan. Highlighting and concise writing improved measured usability 47-58%. Marketese imposed a cognitive burden on users and was disliked.
April 17, 2006
Eyetracking visualizations show that users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe.
March 23, 2009
A mega menu (a big, 2-dimensional drop-down panel) groups navigation options to eliminate scrolling and use typography, icons, and tooltips to explain users' choices.
May 7, 2012
Reasonably big monitors have finally become the most common class of desktop computer screen, dethroning the 1024x768 resolution that was long the target for web design.
January 1, 1995
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
February 19, 2008
Application usability is enhanced when users know how to operate the UI and it guides them through the workflow. Violating common guidelines prevents both.
September 26, 2011
The user experience of mobile websites and apps has improved since our last research, but still has far to go. A dedicated mobile site is a must, and apps get even higher usability scores.
March 22, 2010
Web users spend 80% of their time looking at information above the page fold. Although users do scroll, they allocate only 20% of their attention below the fold.