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  • Involving Stakeholders in User Testing

    May 24, 2010

    Besides usability specialists, all design team members should observe usability. It's also good to invite executives. Although biased conclusions are possible, they're far outweighed by the benefits of increased buy-in and empathy.

    iPad Usability: First Findings From User Testing

    May 10, 2010

    iPad apps are inconsistent and have low feature discoverability, with frequent user errors due to accidental gestures. An overly strong print metaphor and weird interaction styles cause further usability problems.

    Apple & the Dark Cloud of Censorship (at asktog.com)

    May 1, 2010

    Many have suggested that market forces will ultimately force Apple to abandon its hyper-control, and that may well happen. While it took Microsoft more than a decade to copy the Mac, it took Google a matter of months to copy the iPhone and begin to eat away at Apple's potential market share.

    UK Election Email Newsletters Rated

    April 26, 2010

    The main British parties' email newsletters have higher usability scores than we found for US political newsletters in our last evaluation.

    Horizontal Attention Leans Left

    April 6, 2010

    Web users spend 69% of their time viewing the left half of the page and 30% viewing the right half. A conventional layout is thus more likely to make sites profitable.

    Scrolling and Attention

    March 22, 2010

    Web users spend 80% of their time looking at information above the page fold. Although users do scroll, they allocate only 20% of their attention below the fold.

    Progress in Usability: Fast or Slow?

    February 22, 2010

    Over the past decade, usability improved by 6% per year. This is a faster rate than most other fields, but much slower than technology advances might have predicted.

    iPhone Apps Need Low Starting Hurdles

    February 10, 2010

    Most mobile applications are used only intermittently, so they must be especially easy during initial use. In particular, upfront registration shouldn't be required before users experience an app's benefits.

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