May 18, 2014
Longer pages can benefit users. Accordions shorten pages and reduce scrolling, but they increase the interaction cost by requiring people to decide on topic headings.
May 11, 2014
Labels or sample text inside a form field makes it difficult for people to remember what information belongs in that field once they start data entry.
May 11, 2014
Many intranets are saddled with poorly understood labels. If you can't change them, add context to make these labels more transparent to users.
May 4, 2014
Focus on the first 40 characters. Descriptive and well-written subject lines allow recipients to make an informed decision to get more details or move on.
May 4, 2014
Responsive design teams create a single site to support many devices, but need to consider content, design and performance across devices to ensure usability.
April 27, 2014
Even as more sites mimic swiping gestures and incorporate horizontal scrolling in desktop designs, users remain reluctant to move sideways through content.
April 20, 2014
Complement A/B split tests with user research to identify true causes and develop well informed design variations.
April 13, 2014
Designing for all screen sizes must consider the human–device communication capacity, which depends on users’ memory, device portability, and screen size.
April 6, 2014
For users who can’t use a mouse make interactive and navigation elements easily accessible by tabbing and display a keyboard-focus indicator.
April 1, 2014
Deviating from old writing guidelines makes digital content seem very fresh!!
January 4, 2012
What is usability? How, when, and where to improve it? Why should you care? Overview answers basic questions + how to run fast user tests.
January 1, 2011
The ten most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be.
October 1, 1997
Users don't read Web pages, they scan. Highlighting and concise writing improved measured usability 47-58%. Marketese imposed a cognitive burden on users and was disliked.
April 17, 2006
Eyetracking visualizations show that users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe.
January 1, 1995
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
January 4, 2015
Intranet teams continue to grow, streamline processes, and produce innovative designs. Some feature trends include: responsive design, search filters, flat design, and megamenus.
October 12, 2014
Modern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process.
July 27, 2014
A user’s understanding of an icon is based on previous experience. Due to the absence of a standard usage for most icons, text labels are necessary to communicate the meaning and reduce ambiguity.
March 22, 2015
Mobile usability has improved over the past 7 years due to better prioritization of content over UI elements and better understanding of the users’ needs.
February 1, 2015
What appears at the top of the page vs. what’s hidden will always influence the user experience—regardless of screen size.