Aurora Bedford is a User Experience Specialist with Nielsen Norman Group.
Prior to joining NN/g, Bedford was a User Experience Designer at a web development agency, where she created and refined user workflows, site architectures, and wireframes for a variety of e-commerce and branding websites, web-based intranets, and mobile applications. Her experiences as a front-end web developer allow her to create effective designs while balancing technical and business needs. Read more about Aurora.
July 27, 2014
A user’s understanding of an icon is based on previous experience. Due to the absence of a standard usage for most icons, text labels are necessary to communicate the meaning and reduce ambiguity.
June 8, 2014
Format-based navigation, such as links to Videos, at the top levels of a website’s information architecture lacks sufficient context and information scent for topic-focused users.
March 30, 2014
For mobile navigation, image grids should be saved for deeper IA levels where visual differentiation between menu items is critical.
February 16, 2014
Instructions in mobile applications must be designed for optimal scannability, as users tend to dismiss them quickly and do not read thoroughly.
January 19, 2014
Maps of business locations may be more visually appealing than a simple list view, but they introduce too many usability issues on mobile devices.