Articles

Jakob Nielsen

Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer). Dr. Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. He holds 79 United States patents, mainly on ways of making the Internet easier to use. Read more about Jakob

Articles

Salary Trends for UX Professionals

May 8, 2014

Over the last several years, entry-level salaries have dropped, while pay for experienced user experience staff has been more stable. (Updated to 2014.)

10 Best Intranets of 2014

January 5, 2014

Intranet team sizes continue to grow at a slow but steady pace, while smaller organizations are producing the best intranets. Focusing on Agile development and wireframing methods, intranet teams are completing design and deployment within much shorter timeframes.

Conversion Rates

November 24, 2013

Increased conversion is one of the strongest ROI arguments for better user experience and more user research. Track over time, because it's a relative metric.

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