Articles

Jakob Nielsen

Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer). Dr. Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. He holds 79 United States patents, mainly on ways of making the Internet easier to use. Read more about Jakob

Articles

10 Best Intranets of 2013

January 6, 2013

Winners of the Intranet Design Annual competition for 2013, with summaries of key intranet design trends. The number of people on intranet teams grew substantially compared to earlier years.

Intranet Users Stuck at Low Productivity

December 3, 2012

Although intranet design is improving, it hasn't kept pace with increased complexity in enterprise requirements, so measured usability is down slightly.

Hardware Specs vs. User Experience

November 5, 2012

Product quality has to be judged in the context of human tasks, and reviews should emphasize real use—not raw numbers.

Mobile Email Newsletters

October 22, 2012

Mobile use strengthens email marketing's benefits by offering ubiquitous newsletter access, but it also introduces new usability limitations for template design.

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