The Design of Everyday Things

Don Norman, 2002

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault lies in product design that ignore the needs of users and the principles of cognitive psychology. A bestseller in the United States, this bible on the cognitive aspects of design contains examples of both good and bad design and simple rules that designers can use to improve the usability of objects as diverse as cars, computers, doors, and telephones.

Translations

Dutch
French
Finnish
German
Italian
Spanish (Spain)
Japanese,
Chinese (Taiwan).
NOTE: UK edition is published by MIT Press.

Table of Contents

Preface to the 2002 Edition

Preface

1. The Psychopathology of Everyday Things
2. The Psychology of Everyday Actions
3. Knowledge in the Head and in the World
4. Knowing What to Do
5. To Err is Human
6. The Design Challenge
7. User-Centered Design

Notes

Suggested Readings

References

Index

Note: Originally published in 1988 as The Psychology of Everyday Things (same book except for the preface, introduction, and title).