Management

Usability Week Courses

Usability Week offers courses about a broad range of web and application design topics. Most courses are also available as in-house training. Each course counts toward UX Certification.

UX Deliverables

Learn how to effectively communicate UX design ideas and research findings to managers, collaborators, and other stakeholders.

  • Learn how to effectively document and clearly communicate your design and research findings to all stakeholders, including: managers, clients, and developers.
  • Improve key deliverables such as: concept models, wireframes and prototypes, user journeys, flowcharts, personas, presentations, and usability reports.

Managing User Experience Strategy

Build and leverage a corporate UX team

  • Learn the business relevance of user experience
  • Understand essential user experience methods, including design, content and research strategy
  • Review people, organizational and career issues that impact user experience effectiveness
  • Develop a personal plan that is tailored for your particular situation, based on these concepts

Measuring User Experience

UX metrics and quantitative usability studies to measure the effectiveness and business value of your design

  • Learn when you should be measuring usability
  • Learn how to measure usability with core UX metrics and how to use metrics to compare different designs
  • Understand how user experience improvements translate into ROI

Working Effectively in Cross-Functional Teams

Achieve synergy, not infighting, when collaborating with colleagues from other UX disciplines and with non-UX team members.

  • Unique communication best practices that have been customized for User Experience Professionals
  • Strong influencing techniques specifically targeted for use by User Experience Professionals
  • Quick ways to assess and ramp-up within a cross-functional team
  • How to avoid common mistakes made by UX Professionals in building trust and credibility within cross-functional teams