Management Courses

Usability Week Courses

Usability Week offers courses about a broad range of web and application design topics. Most courses are also available as in-house training. Each course counts toward UX Certification.

UX Deliverables

Learn how to effectively communicate UX design ideas and research findings to managers, collaborators, and other stakeholders.

  • Learn how to effectively document and clearly communicate your design and research findings to all stakeholders, including: managers, clients, and developers.
  • Improve key deliverables such as: wireframes and prototypes, user journeys, flowcharts, personas, presentations, and usability reports.

Measuring User Experience

UX metrics and quantitative usability studies to measure the effectiveness and business value of your design

  • Learn when you should be measuring usability
  • Learn how to measure usability with core UX metrics and how to use metrics to compare different designs
  • Understand how user experience improvements translate into ROI

Managing User Experience Strategy

Design thinking, early UX methods, content strategy, market research, quantitative assessments, process innovation, design patterns, and UX career development

  • Learn the business relevance of user experience
  • Understand essential user experience methods, including design, content and research strategy
  • Review people, organizational and career issues that impact user experience effectiveness
  • Develop a personal plan that is tailored for your particular situation, based on these concepts

Leading Highly-Effective UX Teams

Build and manage a successful UX group; gain influence within the organization

  • Finding the right talent and building strong teams
  • Integrating UX methods within the product lifecycle
  • Leveraging resources that result in the most impact
  • Leading UX initiatives to meet business goals

Working Effectively in Cross-Functional Teams

Achieve synergy, not infighting, when collaborating with colleagues from other UX disciplines and with non-UX team members.

  • Unique communication best practices that have been customized for User Experience Professionals
  • Strong influencing techniques specifically targeted for use by User Experience Professionals
  • Quick ways to assess and ramp-up within a cross-functional team
  • How to avoid common mistakes made by UX Professionals in building trust and credibility within cross-functional teams

The UX VP/Director

Communicating and influencing at the executive level

  • Get a seat at the leadership table
  • Deliver a concise, business-focuses articulation of and commitment to user experience
  • Drive business objectives and deliver on corporate goals