Refresher for UX Pros

Usability Week Courses

Usability Week offers courses about a broad range of web and application design topics. Most courses are also available as in-house training.

Application Design for Web and Desktop

Principles of application design, with an analysis of GUI screen components, workflows and varying types of users

  • Strategies for creating application workflows for various types of users
  • Techniques to optimize first time and ongoing task completion
  • Common mistakes to avoid in online and desktop application design
  • Design patterns that users expect and how they interpret these patterns

Emerging Patterns for Web Design

Innovative trends that impact the user experience

  • Learn emerging design patterns and trends that apply to a broad range of mainstream website types
  • Decide whether to upgrade your site's user experience with new trends and design ideas
  • Get insights needed to help you assess new ideas and determine which will work best for your site

Lean UX and Agile

Applying Lean UX approaches for Agile environments

  • How to incorporate user experience techniques within Agile development
  • Apply Lean UX practices for shipping quality products quickly

Credibility and Persuasive Web Design

Convince people to stay on your site, believe it, and take desirable actions

  • Tips to boost credibility
  • Influencing techniques translated to web design and features
  • Guidelines to persuade users to visit your site, stay on your site and take desirable actions

Usability in Practice: 3-Day Camp

Hands-on instruction for executing user-centered research and processes

  • Fine-tune your hands-on usability skills with expert guidance from instructors with more than 65 years of combined experience
  • Learn strategies for working with teams, identifying research opportunities, and choosing the right research methods
  • Take home sample study plans and research materials to help you conduct your own studies

Cross-Channel User Experience

Create a usable omnichannel experience, including the web, applications, email, social media, phone, kiosks, print and online chat

  • Understand how customers interact with organizations through many touch points
  • Review guidelines for creating engaging and usable experiences regardless of channel
  • Learn how to map the customer journey and create a user-friendly omnichannel experience