Research Methods

Usability Week Courses

Usability Week offers courses about a broad range of web and application design topics. Most courses are also available as in-house training.

Analytics and User Experience

Helping UX practitioners understand how to incorporate web analytics into their work

  • How to complement traditional UX/Usability qualitative testing methods with analytics data
  • Understanding UX interpretations of key analytics metrics
  • Building familiarity with "analytics-speak" so you can request and acquire the data that is useful to UX

Measuring User Experience

UX metrics and quantitative usability studies to measure the effectiveness and business value of your design

  • Learn when you should be measuring usability
  • Learn how to measure usability with core UX metrics and how to use metrics to compare different designs
  • Understand how user experience improvements translate into ROI

The One-Person UX Team Tool Box

Usability techniques and strategies to maximize your impact when you are the sole UX specialist on your project or in your organization

  • Learn how to structure your user-centered design research in a cost-effective way
  • Review more than 15 research methods that can be run quickly and inexpensively
  • Learn how to prioritize your time to maximize your value to the company instead of being spread too thin
  • Determine how to communicate and sell your results in your organization to get future funding

Usability in Practice: 3-Day Camp

Hands-on instruction for executing user-centered research and processes

  • Fine-tune your hands-on usability skills with expert guidance from instructors with more than 65 years of combined experience
  • Learn strategies for working with teams, identifying research opportunities, and choosing the right research methods
  • Take home sample study plans and research materials to help you conduct your own studies

Research Beyond User Testing

Attitudinal and behavioral research methods

  • Learn about the importance of non-traditional (lab-based) user research methodologies
  • Determine which methodology to use for your projects and when it’s most appropriate
  • Experiment with research methodologies through hands-on exercises

Online and Remote User Testing

Get same-day user feedback on your design with remote testing tools such as usertesting.com

  • Run your own remote session during this workshop
  • Leverage online remote testing tools to uncover usability issues and test assumptions
  • Learn how to adapt test scenarios to encourage engagement during un-moderated sessions