Social UX
Usability Week Courses
Usability Week offers courses about a broad range of web and application design topics. Most courses are also available as in-house training.
Convince people to stay on your site, believe it, and take desirable actions
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Behavioral and cognitive drivers and components of trust, credibility and persuasion
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Easing decision-making
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70 web guidelines and examples to encourage users to take desirable actions
Framework for choosing on-site social features and implementation guidelines
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A framework for selecting social features based on business goals and audience behavior
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Understanding implementation and usability issues that can derail social features
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Detailed user experience recommendations for implementing social features
The impact of social context on an individual's behavior
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Predict users’ likely response to new designs
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Know how to shape elements of your product to encourage users to do what you want them to do
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Use the presence of multiple users to create online social norms
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Capitalize upon the shift toward social media and community
Nielsen