Permanent Content
Alertbox
Jakob's column on Web usability
Stop Password Masking (June 23)
Usability suffers when users type in passwords and the only feedback they get is a row of bullets. Typically, masking passwords doesn't even increase security, but it does cost you business due to login failures.
Guesses vs. Data (June 8)
Investor Relations (IR) (May 25)
Top-10 IA Mistakes (May 11)
All Alertbox columns from 1995 to 2009
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Reports
Agile usabilityApplication design annual
Intranet usability
> Intranet design annual
> Enterprise portals
> Design guidelines for intranets, vols. 1-10
> Intranet IA
> Sector-specific: financial, government, tech
Email newsletters
E-commerce and B2B sites
Return on investment for usability (ROI)
Age groups: Children, Teens, Seniors
Donations to non-profits
Corporate sites: "About Us", PR, IR
More reports and usability guidelines
Film
Paper prototyping: how-to video (32 minute DVD)Books
Prioritizing Web UsabilityDesigning Web Usability: The Practice of Simplicity
Homepage Usability: 50 Websites Deconstructed
Full list of books by Jakob Nielsen
Recommended books by other authors
Consulting Services
Nielsen Norman Group offers usability reviews, training, user testing, and a conferenceAbout Jakob Nielsen
Biography and photosPapers and essays
About This Site
Why this site has almost no graphicsCopyright and reprint rules
News
Usability Week 2009 Conference
> New York City, July 13-17> Sydney, July 27-August 1
> Edinburgh, September 14-18
> IA1 (structure) & IA2 (navigation)
> Application Design: a 2-day seminar
> Writing for the Web now 2 full days
Call for Submissions: Intranet Design Annual Contest
Deadline July 11 to submit your intranet for the design competition.Boston Globe I screen, you screen, we all screen (about reading from screens)
BusinessWeek Jakob Nielsen Critiques Twitter
Intranet Journal Social Networking Transforms the Best Intranets
Forbes Touch Screens Everywhere
Wall Street Journal The Latest Buzz On... Interface Design
PC Pro Recipe for a billion-dollar website
Internal Comms Hub Just get to the point!
BBC Web users 'getting more selfish'
BusinessWeek Apple Goes Corporate
Gulf News Digital mobility helps people break the workplace's shackles
CBS CBS 5 Investigates Complaints About Webloyalty
ZDNet Asia Bright SEO career prospects could dim
Financial Times In-house internet aims to recapture staff attention
StoneTemple Eric Enge Interviews Usability Guru, Jakob Nielsen
Practical Ecommerce Bloglist
The Guardian The web design guru that web designers love to hate
Search Engine Land Jakob Nielsen On Search Usability
Wall Street Journal Marketers Seek a Banner-Blindness Cure
BusinessWeek Google Is Making You Dumber
BBC Web 2.0 'neglecting good design'
E-consultancy Interview with Jakob Nielsen
ZDNet Usability makes business sense
New York Times How to Make Your Web Site Sing for You
SitePoint Interview with Jakob Nielsen
Wall Street Journal For Web-Design Expert, Ease of Use And Clarity Are Essential for Firms
Washington Post If This Column Were a Web Site, This Would Be Its Home Page
The Guardian Two words is a minute description of a human need
USA Today Survey offers a 'sneak peek' into Net surfers' brains
BusinessWeek The Unwieldy Web
CNN Tech will cause a real estate crash
WIRED What Websites Do to Turn On Teens
BBC A decade of good website design
Sydney Morning Herald The key to email: a two-second grab
Seattle Times Timely, focused online newsletter a valuable relationship builder
IT conversations Jakob Nielsen podcast
Builder.au Developer Spotlight: Jakob Nielsen
Digital Web Magazine An interview with Dr. Jakob Nielsen, usability expert
PixelSurgeon Jakob Nielsen Interview
WebReference Jakob Nielsen Interview
DevSource Designing Your Applications for Usability
CIO A Discussion with Jakob Nielsen and Vincent Flanders
SitePoint Interview with Jakob Nielsen