NN/g UX research reports include thousands of actionable, illustrated user experience guidelines for creating and improving your web, mobile, and intranet sites.

UX Research Reports

Choose from the categories below to find reports containing guidelines, best practices, case studies and methodologies.


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Latest UX Research

2015 Intranet Design Annual

This 360-page report represents the best-practice case studies of the year's 10 best intranets. Take a look at innovative ideas and solutions that you can use for inspiration.

Strategic Design for Frequently Asked Questions

Our 69-page report discusses how well-crafted FAQs can assist customer service, feed into documentation, and help content strategy. It examines FAQs from 23 big and small organizations and contains 94 guidelines.

Intranet Information Architecture Design Methods and Case Studies

This 1,350-page report presents 77 intranet IA trees, including 1,108 screenshots of all their navigation systems. Borrow from their strengths to improve your intranet information architecture.