Site maps can save users from being lost on a crowded site by serving as an alternative method for navigating sites. Well-designed site maps provide a visualization of the site’s hierarchy and groupings, which help people find the information they seek. We present techniques for presenting:
This 176-page report offers 47 design recommendations for creating effective site maps. Discussions and 87 screenshots supplement the findings.
The 2nd edition contains additional recommendations, increasing from 28 to 47 guidelines.
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