October 26, 2014
Wait animations, such as percent-done bars and spinners, inform users of the current working state and make the process more tolerable to the user by reducing uncertainty. Users experience higher satisfaction with a site and are willing to wait longer when the site uses a dynamic progress indicator.
June 1, 2014
Select a single radio button by default in most cases. Reasons to deviate or not: expedite tasks, the power of suggestion, user expectations, safety nets.
May 11, 2014
Labels or sample text inside a form field makes it difficult for people to remember what information belongs in that field once they start data entry.
February 16, 2014
Instructions in mobile applications must be designed for optimal scannability, as users tend to dismiss them quickly and do not read thoroughly.
November 3, 2013
Improve the layout of your online forms by placing form labels near the associated text field and by grouping similar fields.
September 14, 2013
Native and hybrid apps are installed in an app store, whereas web apps are mobile-optimized webpages that look like an app. Both hybrid and web apps render HTML web pages, but hybrid apps use app-embedded browsers to do that.
April 23, 2012
Winning app UIs include domain-specific solutions that allow humans to focus on deeper issues while the software takes care of the mechanics.
March 12, 2012
Smooth-flow task performance makes application use pleasurable. But disruptions are all too common due to crinkly design or creaking implementation.
January 30, 2012
'Chrome' is the user interface overhead that surrounds user data and web page content. Although chrome obesity can eat half of the available pixels, a reasonable amount enhances usability.
December 19, 2011
Overloading different outcomes on similar commands can be confusing. Using the same command for multiple actions enhances usability if the results are conceptually the same.
April 26, 2011
Actions at one step of an application impact subsequent steps. When users don't understand this relationship, usability suffers.
March 8, 2010
Users overlook features if the GUI elements (such as buttons and checkboxes) are too far away from the objects they act on.
January 25, 2010
It's more difficult to conduct usability studies with experienced users than with novices, and the improvements are usually smaller. Still, improving expert performance is often worth the effort.
August 17, 2009
Websites that let users customize the UI have the same measured usability as regular sites. Sites for customizing products, however, score substantially worse due to complex workflow.
August 12, 2008
Many winners employ dashboards to give users a single overview of complex information and use lightboxes to ensure that users notice dialogs. Also, the Office 2007 ribbon showed surprisingly strong early adoption.
May 27, 2008
Should the OK button come before or after the Cancel button? Following platform conventions is more important than suboptimizing an individual dialog box.
February 19, 2008
Application usability is enhanced when users know how to operate the UI and it guides them through the workflow. Violating common guidelines prevents both.
October 29, 2007
Applications can give users access to a richer feature set by using the same few commands to achieve many related functions.
September 17, 2007
13 design guidelines for tab controls are all followed by Yahoo Finance, but usability suffers from AJAX overkill and difficult customization.
August 6, 2007
The more engaged users are, the more features an application can sustain. But most users have low commitment -- especially to websites, which must focus on simplicity, rather than features.