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Topic: Intranets

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  • 10 Best Intranets of 2008

    January 7, 2008

    Consistent design and integrated IA are becoming standard on good intranets. This year's winners focused on productivity tools, employee self-service, access to knowledgeable people (as opposed to 'knowledge management'), and better-presented company news.

    Intranet Information Architecture (IA) Methods

    November 26, 2007

    In analyzing 56 intranets, we found many common top-level categories, labels, and navigation designs, but ultimately, the diversity was too great to recommend a single IA.

    Intranet Usability Shows Huge Advances

    October 9, 2007

    Measured usability improved by 44% compared to our last large-scale intranet study. The new research identified 5 times the previous number of intranet design guidelines.

    10 Best Intranets of 2007

    January 15, 2007

    This year's winners emphasized an editorial approach to news on the homepage. They also took a pragmatic approach to many hyped 'Web 2.0' techniques. While page design is getting more standardized, there's no agreement on CMS or technology platforms for good intranet design.

    Ten Best Intranets of 2006

    January 23, 2006

    This year, we saw increased use of multimedia, e-learning, internal blogs, and mobile access. Winning companies also encouraged consistent design by emphasizing training for content contributors.

    Intranet Portals Get Streamlined

    October 24, 2005

    An analysis of intranet portals found slimmer information architectures and a renewed emphasis on fresh content and useful applications. Past findings, including those on role-based personalization, were confirmed.

    Open New Windows for PDF and other Non-Web Documents

    August 29, 2005

    When using PC-native file formats such as PDF or spreadsheets, users feel like they're interacting with a PC application. Because users are no longer browsing a website, they shouldn't be given a browser UI.

    The Canonical Intranet Homepage

    May 23, 2005

    Intranet homepages have become very similar in their basic layout. Intranets that look the same can nonetheless differ drastically in usability due to different features and content.

    10 Best Intranets of 2005

    February 28, 2005

    On average, this year's winning intranets increased site use by 149% with designs that supported bigger screens, multinational users, collaboration, easily updated content, and factory-floor workers.

    Ten Best Government Intranets

    June 21, 2004

    Redesigning an intranet for usability often more than doubled the use of these award-winning designs from ten public-sector organizations.

    Ten Best Intranets of 2003

    October 13, 2003

    This year's winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent three years between redesigns, and one year on the redesign itself.

    Intranet Portals: A Tool Metaphor for Corporate Information

    March 31, 2003

    Internet portals are virtually dead, but a portal approach can tame the unruly chaos on internal company networks. Intranet portals overcome many Internet portal limitations, and might be the best hope for productivity and a unified user experience.

    Intranet Usability: The Trillion-Dollar Question

    November 11, 2002

    The average mid-sized company could gain $5 million per year in employee productivity by improving its intranet design to the top quartile level of a cross-company intranet usability study. The return on investment? One thousand percent or more.

    10 Best Intranets of 2002

    September 3, 2002

    This year's winning intranet designs emphasized integrated support of international offices, long development times (two years on average), one-stop start-up screens and single sign-in, and usability testing of interfaces for content contributors.

    The 10 Best Intranet Designs of 2001

    November 25, 2001

    The best intranets of 2001 emphasize iterative design and standardized navigation, and feature collaboration tools and content management systems. On average, companies saw intranet use increase by 98% following their winning usability redesigns.

    The Difference Between Intranet and Internet Design

    September 15, 1997

    Your intranet should have different visual style and navigational architecture from your website since users, tasks, and information all differ. Intranets should be managed diversity; neither totalitarian nor anarchies

    1994 Design of SunWeb: Sun Microsystems' Intranet

    December 31, 1994

    This paper presents the methods used to design the user interface and overall structure of Sun Microsystems' first intranet. Sun had an extensive set of information available on the WWW with the home page as the access point, but also wanted to provide employees access to internal information that could not be made available to the Internet at large.

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