Full day training course offered at Usability Week New York City

Information Architecture: Day 1 (structure)

Organize and structure information to improve findability and discoverability

The Information Architecture (IA), or organization, of a website or application is critical, because it determines whether or not users are successful in finding desired information and completing tasks. This course introduces the core components of a good IA, as well as essential IA design methods and strategies.

Benefits

  • Be able to explain why information architecture (IA) is important for your website or application, and how a good IA can save your company time and money during and after development
  • Learn the essential logic and concepts you need to build a useful, usable, and extensible information architecture
  • Learn practical methods for designing, documenting, and evaluating your IA

Topics Covered

  • ROI of information architecture
  • Five components of information architecture
    • Structure: Hierarchy, web, and linear
    • Organization schemes: Topic, task, format, audience, alphabet, time, geographical, attributes, tags, and popularity
    • Labels
    • Search
    • Logic: Taxonomy and metadata
  • Documenting information architecture
    • Content inventories
    • Site maps
  • Evaluating information architecture
    • Identifying issues and potential solutions
    • Measuring baseline performance
    • Testing structure, schemes, and labels
  • Designing information architecture
    • Mental models
    • Domain modeling and task flow sketching
    • Card sorting
    • Iterative testing

Format

This course is an interactive lecture. A series of in-depth exercises let you apply and practice new principles and techniques, while staying grounded in the research that supports them.

In groups, you will analyze a website’s information architecture by considering the site’s target audiences and top tasks, evaluating the organization scheme and existing structure, and documenting a new structure for the site.

The course also includes:

  • Findings from our own usability studies, including eyetracking
  • Videos from user testing showing people's behavior in response to a design
  • Screenshots of designs that work and don’t work
  • Opportunities to ask questions and get answers

Companion Course

Information Architecture: Day 2 (navigation) is a companion course to Information Architecture: Day 1 (structure). Each course can be taken independently. Information Architecture: Day 2 (navigation) covers:

  • Why some navigation designs work and others don’t
  • Navigation evaluation checklist
  • Framework to design your navigation

Instructor

Garrett Goldfield

Garrett Goldfield is a User Experience Specialist at Nielsen Norman Group with 20 years of practical experience. At Nielsen Norman Group, Goldfield has consulted for clients in a broad range of industries, including e-commerce, automotive, health care, financial, media, telecommunications, education, art and non-profits, as well as highly specialized B2B sites. Read more about Garrett